The Office Lead/Patient Service Coordinator is responsible for upholding a high standard of customer service for every patient, family and friend that enters the office. As the face of the office, this individual is a positive sight, caring and trusting during any type of patient engagement. The Office Lead/Patient Service Coordinator should be warm, friendly and competent at handling the schedule and answering any questions that they are asked. Always putting the patient's needs as a priority, the Office Lead/Patient Service Coordinator is the liaison between the clinical space and the office space. This individual is a leader, cultivating a culture that emulates our mission and driving positive employee and patient engagement.